§ 1. Validity
The following terms of trade govern the sale and delivery of goods.
§ 2. Ordering
You can order the offered titles by phone, by internet or by letter.
§ 3. Delivery
We are delivering the ordered goods via German Post AG to the delivery address provided by you. You will be charged only for postage depending of the weight and for package.
The terms of delivery depend on availability of the items. Titles on stock can be delivered the next 3 days. Titles to be ordered will take up to 3 - 4 weeks. In this case we will inform you about the delay.
§ 4. Returns policy
You can cancel your order any time by phone or by email. The goods may be returned only within 14 days after the receipt. The return option does not include purchases of audio and video cassettes or CD, DVDs when their original packaging has been damaged by customer. Postage will not be refunded.
§ 5. Responsibility
In case of damaged or defective goods the customer has the right for replacement.
If the replacement is not possible, the amount for the goods can be reduced.
§ 6. Terms of payment
You can pay the amount for the ordered titles:
by bank transfer within 14 days to our account Deutsche Bank
by EU transfer within 14 days to our account Deutsche Bank
Europe and Outer Europe: by transfer or cheque without charging us within 14 days or by credit card (VISA or MasterCard) or by Pay Pal.
§ 7. Right of ownership in goods
Delivered goods belong to us until they have been paid completely.
§ 8. Governing law and jurisdiction
Contracts are governed by German law excluding the international civil law and UN trade law. Disputes will be settled in Munich.